Privacy Policy for Lingua Linkup

Privacy Policy for Lingua Linkup

Updated Date: Thursday, May 25, 2023

This Privacy Policy describes how Lingua Linkup collects, uses, and shares personal information when you use our website, mobile application, or any other Lingua Linkup services (collectively, the “Services”). By using our Services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

Information We Collect:

Personal Information:

We may collect personal information that you provide directly to us when you use our Services, such as when you create an account, make a booking, communicate with other users, or contact our customer support. The types of personal information we may collect include your name, email address, contact details, profile information (such as profile picture, biography, and language preferences), payment information (including credit card details or other financial account information), communication records, and any other information you voluntarily provide to us.

Usage and Log Data:

We may collect certain information automatically when you use our Services, including:

  • IP address, browser type, and operating system.
  • Information about your activity on our Services, such as the pages you visit, the features you use, and the actions you take.
  • Usage data and analytics that help us analyze and improve the performance and usability of our Services.

Use of Information

We may use the information we collect for various purposes, including, but not limited to:

  • Providing, maintaining, and improving our Services.
  • Processing and completing your bookings and transactions.
  • Communicating with you, including responding to your inquiries and providing customer support.
  • Personalizing and tailoring the content and features of our Services to enhance your experience.
  • Analyzing and understanding how users interact with our Services to improve our offerings.
  • Protecting the rights, safety, and security of Lingua Linkup, our users, and the public.
  • Enforcing our terms of service and preventing fraudulent or unauthorized activities.

Sharing of Information

We may share your personal information with the following entities and for the following purposes:

  • With tutors and language learners for the purpose of facilitating language learning sessions or other Services you request.
  • With service providers, contractors, and other third-party partners who assist us in operating, analyzing, and improving our Services.
  • With law enforcement, government agencies, or authorized third parties if required by law or in response to legal requests.
  • In connection with a merger, acquisition, or sale of all or a portion of our assets, subject to appropriate confidentiality obligations.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

Your Choices and Rights

You may have certain rights and choices regarding the personal information we collect about you. These may include the right to access, correct, or delete your information, as well as the right to object to certain data processing activities. To exercise these rights or make any other inquiries about your personal information, please contact us using the contact details provided at the end of this Privacy Policy.

Third-Party Links and Services

Our Services may contain links to third-party websites, applications, or services that are not under our control. We are not responsible for the privacy practices or content of those third-party entities. We encourage you to review the privacy policies of any third-party websites or services you interact with.

International Transfers

We may transfer your personal information to servers located in countries other than your own for the purposes described in this Privacy Policy. These countries may have data protection laws that are different from those in your jurisdiction. By using our Services and providing your information, you consent to the transfer of your information to these countries.

Children’s Privacy

Our Services are not intended for individuals under the age of [insert age]. We do not knowingly collect personal information from children under the age of [insert age]. If you believe that we have inadvertently collected information from a child under [insert age], please contact us using the contact details provided below, and we will promptly delete the information.

Changes to this Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website or through other appropriate communication channels. Please review this Privacy Policy periodically for any updates.

Contact Info

For any inquiries, please contact us at:

Lingua Linkup

Phone: 855-960-1144

Email: support@lingualinkup.com

To ensure clear communication and accurate record-keeping, we encourage you to conduct all correspondence with us in writing. This includes any requests, cancellations, or changes related to your bookings. Our team is readily available to assist you and address any concerns you may have.

Thank you for using Lingua Linkup!