Frequently Asked Questions
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Explore commonly asked questions of our Lingua Linkup platform
Students
Explore commonly asked questions tailored for Students using our Lingua Linkup platform.
How do I sign-up for lessons?
As a student, there is no need to create an account on LinguaLinkup.com. You simply need to start a live chat or book a 20 or 60-minute lesson with a tutor. Your Spanish tutor will then confirm your lesson. Payments are done through PayPal or a debit/credit card and can be processed on our website.
How do online lessons work?
Lingua Linkup online lessons are private online classes using Skype, Zoom, Google Meet, or WhatsApp Video Calls. All you need is a computer with a web camera/microphone, a web browser, and a stable internet connection (10 Mbps download/1Mbps upload speeds). If you’ve ever used real-time video chat like Skype or Zoom, then you will feel right at home. Once you’ve booked an appointment with your tutor, you may enjoy your lesson entirely online at your convenience. You might also wish to use headphones to hear more clearly.
How do I find a tutor?
Select from the list of tutors – Spanish Tutors, High School Spanish Tutors, Medical Spanish Tutors, Business Spanish Tutors, & DELE Tutors. Their profile includes their picture and a brief video describing their lessons. Then we include a brief bio from them along with their interests (e.g., cooking, reading, sports). Their profiles will also include the curriculums they follow, how they plan their lessons, and how they will measure your success as you learn Spanish. Whether your goal is to become fluent, communicate better at work, or pass the DELE exam, you will find your ideal Spanish tutor here.
How do I book a lesson?
Once you’ve decided on a tutor, you can see their calendar on their profile page and book the appointment online after viewing their available times. After you’ve chosen the date and time, you can book and pay online. You’ll then receive an email with the contact details of your tutor and then you & your tutor can both coordinate which online video platform you are both comfortable with for your online Spanish lesson.
How much will a Spanish tutor cost?
Lingua Linkup Spanish tutors set their prices and discounts. Pricing is set between $5.00 – $50.00 (USD) per hour and the minimum time you can buy is 1 hour. There are no other fees for your class other than the tutor’s set hourly rate. Some tutors offer discounts for buying hours in bulk, for example, for an intensive 3-5 hour/day language course. Some tutors offer discounts of 5% for 20 hours and a 10% discount for 50 hours – when hours are purchased up-front in bulk. For example, if a tutor charges $10.00 per hour, and you buy a 20-hour package, it will cost $190.00 (5% off) and the discounted cost for a 50-hour package will be $450.00 (10% off). The more hours you buy upfront, the higher your savings.
Is there a limit to the free 20-minute discovery calls with tutors?
The first three 20-minute Discovery Calls with three different tutors cost nothing. After the initial 3 tutors you speak with for a free 20-minute discovery call, you’ll have to deposit $15 (USD) as a credit for any further 20-minute discovery calls. You will be able to apply it to any tutor you speak with, but if you don’t book a tutor, you forfeit the $15 (USD).
What if I am late for a lesson/appointment?
If you can email our support or reach out to your tutor to re-arrange the lesson, you can reach out at any time to try and find a new time that works for both parties – student and tutor. If you don’t give us advance notice you will be late, our language tutor will be available online for the duration of your lesson. We do not expect a tutor to go beyond the appointment time to make up for the missed time. We also will not credit any lost time due to a student being late or missing their appointment entirely. The best solution to ensure you do not miss a lesson is to stay in communication with your tutor or our support. We will do our best to accommodate you, but keep in mind a missed lesson is still fully paid for with your pre-payment.
How do I cancel a lesson/appointment?
You may cancel your lesson as long as it is more than 5 hours before it is supposed to begin, or else you will be charged for the full lesson. Email us at [email protected] to cancel and you’ll get a full refund minus 3.5% for processing. You can also reschedule with your tutor for another date/time, just let us know in the cancellation email. Make sure to email us from the email you used to book your tutor.
How do I request a refund?
If either party, tutor or student, cancels a class within 24 hours from the lesson, you will receive a refund. If you are not happy with a lesson with your tutor, we will give you another lesson for free with a new tutor.
For other payment inquiries, please email [email protected].
TUTORS
Explore commonly asked questions tailored for Tutors using our Lingua Linkup platform
What is Lingua Linkup?
As a tutor, you can create a free profile on our website, and we will find you students who are looking to learn Spanish. They will book either a 20-minute free consultation or a paid 60-minute class through your personal calendar on your profile. Payment for your class will be made to LinguaLinkup.com, and we will send you payment through PayPal every Saturday at 12:00 am EST. If you have a different preferred payment method, talk to our support, and we will make our best effort to accommodate you.
How much do I need to pay Lingua Linkup?
Signing up as a Lingua Linkup language tutor is free. You never pay a monthly fee. You only pay for each lesson you complete. We charge $4-$6 per lesson.
You can select your price per hour. We recommend pricing between $7 – $50 (USD) per hour.
You pay LinguaLinkup.com $6 per 1-hour lesson. So if your lessons cost $16/hour, we will charge $22/hour to the student. Or in another example, if your lessons cost $22/hour, we will charge the student $28/hour. Take this into consideration for how much you want to be paid, as you set your price, and then we add a mark-up. We pay every Saturday by 12:00 am EST via Paypal or a method of your choice. You are responsible for any payment transfer fees, so include this in your price.
For children, we offer 30-minute lessons. We will add $4 per 30-minute lesson to your pricing. This only applies if you work with kids.
Lingua Linkup will take care of all the backend business from billing your student to paying you to your account. The students pay us for the lesson, and we make payments to tutors every Saturday by 12:00 am EST. We make payments to PayPal, but we are flexible and if you have another platform you prefer to be paid through, let our support know. We’ll see if we can set up your account to be paid the way you wish.
How do I sign up to be a tutor?
You can sign up to be a tutor on our website here – Sign up to Become a Spanish Tutor. Fill out all the requested data to create your profile, including the language(s) you teach, your experience, your teaching style, interests, etc. You can also set your hourly rate and availability here. A photo, along with the information you share will help students get to know you better. Once we’ve approved your profile, you can begin teaching immediately. It’s that easy.
How do I receive payments?
Lingua Linkup pays our language tutors every Saturday at 12:00 am EST. Tutors are recommended to set up an account with one of our preferred payment methods: PayPal or Payoneer. We are flexible though and if you have a different preferred method of payment, email our support, and we’ll work with you. Please consult the PayPal (http://www.paypal.com) and Payoneer (http://www.payoneer.com) websites for other applicable fees. You are responsible for all transfer fees to your account.
What happens if my student doesn't show up?
Per LinguaLinkup.com’s refund policy, all lesson time a student has paid for is final. If a student fails to show up for a lesson, they still pay the number of hours booked with the tutor. However, they may be late for a lesson due to technical problems or an emergency. We require that tutors make themselves available online for the duration of the lesson. Of course, we do not expect you to go beyond the appointment time to make up for the time the student has missed. You will still be paid for the lesson at your normal rate, minus our $4-6 fee.
How do online lessons work?
Lingua Linkup online lessons are private online classes using Skype, Zoom, Google Meet, or WhatsApp Video Calls. All you need is a computer with a web camera/microphone, a web browser, and a stable internet connection (10 Mbps download/1Mbps upload speeds). If you’ve ever used real-time video chat like Skype or Zoom, then you will feel right at home. Once you’ve confirmed an appointment with your student, you may start your lesson entirely online at your convenience. Your student will let you know their preference for communication, and we request you create an account with one of the platforms if you don’t have one already. All systems we use are free for both parties – Skype, Zoom, or WhatsApp Video Calls.
Companies
Explore commonly asked questions tailored for restaurants, construction, call centers or medical staff using our Lingua Linkup platform
Do you have Spanish Training for Restaurants?
Yes! Check out our Spanish Training programs here!
Spanish Training for Restaurant Managers and Spanish Training for Restaurant Staff
Do you have English Training for Restaurants?
Yes! We have a program that is tailored to your restaurant needs. Check it out here! English Training for Restaurant Staff
Do you have Spanish Training for Construction Workers?
Yes! Do you want to improve communication, and comradery with your team? This is the best way. Check it out here! Spanish Training for Construction Workers.
We also have English Training for Construction Workers.
Do you have Spanish Training for Call Centers?
Yes! Do you want to improve communication, and comradery with your team? This is the best way. Check it out here! Spanish Training for Call Centers
We also have English Training for Call Centers
Do you have Medical Spanish Training?
Yes! We have a program perfect for you with certified tutors to teach you. Check it out here! Medical Spanish Training
We also have Medical English Training
How to get started?
Getting started is easy! Choose one of our Training Programs for Companies.
– Spanish Training for Companies or English Training for Companies
Our team will confirm the time for the demo, and then present specific costs and program details that match your needs.
How long does each training program last?
The duration of our training programs varies depending on your needs, your managers or staff level. You can have monthly, quarterly and annually subscription programs custom-made for you.
Are there any prerequisites for joining the program?
There are no specific prerequisites. Our programs cater to various levels of Spanish proficiency, from beginners to advanced learners.
How are the classes conducted?
After logging into LinguaLinkup, you can select from a curated list of tutors, set up a convenient schedule for your staff, and choose between 1-on-1 or group sessions. Remember, you can cancel for free up to 5 hours before the class; cancellations after this will incur the full class fee.
Can we choose the tutors for our training?
Yes, you can pre-select the tutors you want.
What is the class size for group training?
Our group classes are better with groups from 2 to 6 students.
What if we are not satisfied with the training provided?
You can change the tutor at anytime as many times needed.
How do online lessons work?
Lingua Linkup online lessons are private online classes using Skype, Zoom, Google Meet, or WhatsApp Video Calls. All you need is a computer with a web camera/microphone, a web browser, and a stable internet connection (10 Mbps download/1Mbps upload speeds). If you’ve ever used real-time video chat like Skype or Zoom, then you will feel right at home. Once you’ve booked an appointment with your tutor, you may enjoy your lesson entirely online at your convenience. You might also wish to use headphones to hear more clearly.
How much will a Spanish tutor cost?
Lingua Linkup Spanish tutors set their prices and discounts. Pricing is set between $5.00 – $50.00 (USD) per hour and the minimum time you can buy is 1 hour. There are no other fees for your class other than the tutor’s set hourly rate. Some tutors offer discounts for buying hours in bulk, for example, for an intensive 3-5 hour/day language course. Some tutors offer discounts of 5% for 20 hours and a 10% discount for 50 hours – when hours are purchased up-front in bulk. For example, if a tutor charges $10.00 per hour, and you buy a 20-hour package, it will cost $190.00 (5% off) and the discounted cost for a 50-hour package will be $450.00 (10% off). The more hours you buy upfront, the higher your savings.
How do I sign-up for lessons?
As a student, there is no need to create an account on LinguaLinkup.com. You simply need to start a live chat or book a 20 or 60-minute lesson with a tutor. Your Spanish tutor will then confirm your lesson. Payments are done through PayPal or a debit/credit card and can be processed on our website.
How do I book a lesson?
Once you’ve decided on a tutor, you can see their calendar on their profile page and book the appointment online after viewing their available times. After you’ve chosen the date and time, you can book and pay online. You’ll then receive an email with the contact details of your tutor and then you & your tutor can both coordinate which online video platform you are both comfortable with for your online Spanish lesson.
How do I find a tutor?
Select from the list of tutors – Spanish Tutors, High School Spanish Tutors, Medical Spanish Tutors, Business Spanish Tutors, & DELE Tutors. Their profile includes their picture and a brief video describing their lessons. Then we include a brief bio from them along with their interests (e.g., cooking, reading, sports). Their profiles will also include the curriculums they follow, how they plan their lessons, and how they will measure your success as you learn Spanish. Whether your goal is to become fluent, communicate better at work, or pass the DELE exam, you will find your ideal Spanish tutor here.
Is there a limit to the free 20-minute discovery calls with tutors?
The first three 20-minute Discovery Calls with three different tutors cost nothing. After the initial 3 tutors you speak with for a free 20-minute discovery call, you’ll have to deposit $15 (USD) as a credit for any further 20-minute discovery calls. You will be able to apply it to any tutor you speak with, but if you don’t book a tutor, you forfeit the $15 (USD).
How do I request a refund?
If either party, tutor or student, cancels a class within 24 hours from the lesson, you will receive a refund. If you are not happy with a lesson with your tutor, we will give you another lesson for free with a new tutor.
For other payment inquiries, please email [email protected].
How do I cancel a lesson/appointment?
You may cancel your lesson as long as it is more than 5 hours before it is supposed to begin, or else you will be charged for the full lesson. Email us at [email protected] to cancel and you’ll get a full refund minus 3.5% for processing. You can also reschedule with your tutor for another date/time, just let us know in the cancellation email. Make sure to email us from the email you used to book your tutor.
What if I am late for a lesson/appointment?
If you can email our support or reach out to your tutor to re-arrange the lesson, you can reach out at any time to try and find a new time that works for both parties – student and tutor. If you don’t give us advance notice you will be late, our language tutor will be available online for the duration of your lesson. We do not expect a tutor to go beyond the appointment time to make up for the missed time. We also will not credit any lost time due to a student being late or missing their appointment entirely. The best solution to ensure you do not miss a lesson is to stay in communication with your tutor or our support. We will do our best to accommodate you, but keep in mind a missed lesson is still fully paid for with your pre-payment.
Do you have Spanish Training for Restaurants?
Yes! Check out our Spanish Training programs here!
Spanish Training for Restaurant Managers and Spanish Training for Restaurant Staff
Do you have English Training for Restaurants?
Yes! We have a program that is tailored to your restaurant needs. Check it out here! English Training for Restaurant Staff
Do you have Spanish Training for Construction Workers?
Yes! Do you want to improve communication, and comradery with your team? This is the best way. Check it out here! Spanish Training for Construction Workers.
We also have English Training for Construction Workers.
Do you have Spanish Training for Call Centers?
Yes! Do you want to improve communication, and comradery with your team? This is the best way. Check it out here! Spanish Training for Call Centers
We also have English Training for Call Centers
Do you have Medical Spanish Training?
Yes! We have a program perfect for you with certified tutors to teach you. Check it out here! Medical Spanish Training
How to get started?
Getting started is easy! Choose one of our Training Programs for Companies.
– Spanish Training for Companies or English Training for Companies
Our team will confirm the time for the demo, and then present specific costs and program details that match your needs.
How long does each training program last?
The duration of our training programs varies depending on your needs, your managers or staff level. You can have monthly, quarterly and annually subscription programs custom-made for you.
Are there any prerequisites for joining the program?
There are no specific prerequisites. Our programs cater to various levels of Spanish proficiency, from beginners to advanced learners.
How are the classes conducted?
After logging into LinguaLinkup, you can select from a curated list of tutors, set up a convenient schedule for your staff, and choose between 1-on-1 or group sessions. Remember, you can cancel for free up to 5 hours before the class; cancellations after this will incur the full class fee.
Can we choose the tutors for our training?
Yes, you can pre-select the tutors you want.
What is the class size for group training?
Our group classes are better with groups from 2 to 6 students.
What if we are not satisfied with the training provided?
You can change the tutor at anytime as many times needed.
How much do I need to pay Lingua Linkup?
Signing up as a Lingua Linkup language tutor is free. You never pay a monthly fee. You only pay for each lesson you complete. We charge $4-$6 per lesson.
You can select your price per hour. We recommend pricing between $7 – $50 (USD) per hour.
You pay LinguaLinkup.com $6 per 1-hour lesson. So if your lessons cost $16/hour, we will charge $22/hour to the student. Or in another example, if your lessons cost $22/hour, we will charge the student $28/hour. Take this into consideration for how much you want to be paid, as you set your price, and then we add a mark-up. We pay every Saturday by 12:00 am EST via Paypal or a method of your choice. You are responsible for any payment transfer fees, so include this in your price.
For children, we offer 30-minute lessons. We will add $4 per 30-minute lesson to your pricing. This only applies if you work with kids.
Lingua Linkup will take care of all the backend business from billing your student to paying you to your account. The students pay us for the lesson, and we make payments to tutors every Saturday by 12:00 am EST. We make payments to PayPal, but we are flexible and if you have another platform you prefer to be paid through, let our support know. We’ll see if we can set up your account to be paid the way you wish.
What is Lingua Linkup?
As a tutor, you can create a free profile on our website, and we will find you students who are looking to learn Spanish. They will book either a 20-minute free consultation or a paid 60-minute class through your personal calendar on your profile. Payment for your class will be made to LinguaLinkup.com, and we will send you payment through PayPal every Saturday at 12:00 am EST. If you have a different preferred payment method, talk to our support, and we will make our best effort to accommodate you.
How do I sign up to be a tutor?
You can sign up to be a tutor on our website here – Sign up to Become a Spanish Tutor. Fill out all the requested data to create your profile, including the language(s) you teach, your experience, your teaching style, interests, etc. You can also set your hourly rate and availability here. A photo, along with the information you share will help students get to know you better. Once we’ve approved your profile, you can begin teaching immediately. It’s that easy.
How do I receive payments?
Lingua Linkup pays our language tutors every Saturday at 12:00 am EST. Tutors are recommended to set up an account with one of our preferred payment methods: PayPal or Payoneer. We are flexible though and if you have a different preferred method of payment, email our support, and we’ll work with you. Please consult the PayPal (http://www.paypal.com) and Payoneer (http://www.payoneer.com) websites for other applicable fees. You are responsible for all transfer fees to your account.
What happens if my student doesn't show up?
Per LinguaLinkup.com’s refund policy, all lesson time a student has paid for is final. If a student fails to show up for a lesson, they still pay the number of hours booked with the tutor. However, they may be late for a lesson due to technical problems or an emergency. We require that tutors make themselves available online for the duration of the lesson. Of course, we do not expect you to go beyond the appointment time to make up for the time the student has missed. You will still be paid for the lesson at your normal rate, minus our $4-6 fee.
How do online lessons work?
Lingua Linkup online lessons are private online classes using Skype, Zoom, Google Meet, or WhatsApp Video Calls. All you need is a computer with a web camera/microphone, a web browser, and a stable internet connection (10 Mbps download/1Mbps upload speeds). If you’ve ever used real-time video chat like Skype or Zoom, then you will feel right at home. Once you’ve confirmed an appointment with your student, you may start your lesson entirely online at your convenience. Your student will let you know their preference for communication, and we request you create an account with one of the platforms if you don’t have one already. All systems we use are free for both parties – Skype, Zoom, or WhatsApp Video Calls.
Still have a question?
If you cannot find answer to your question in pur FAQ, you can always contact us. We will answer to you shortly!
If you cannot find answer to your question in pur FAQ, you can always contact us.
We will answer to you shortly!
